Shipping Policy


Your order will be processed within 2 business days. We know you are excited to receive your purchase, and we are just as excited to get it to you! Please allow up to 4 business days to receive tracking information for your order.

Standard shipping fee is $10. Orders over $100 are shipped FREE to Canada and the United States. Shipping to Europe and the rest of the world is a $25 flat rate. We are not responsible for additional duty charges, taxes and customs charges.

We are unable to ship to PO boxes.


Orders are shipped via ground transportation. Standard delivery time is 2-10 business days.

Orders may be delayed due to discrepancies in payment or shipping information. Delivery time may be extended due to unforeseen circumstances such as weather conditions and/or high volume of packages during peak season.

Kyodan is not responsible for lost or stolen packages. Customers should contact the shipping provider in the case of a missing package.