Payment & Shipping
Your order will be processed within 2 business days. We know you are excited to receive your purchase, and we are just as excited to get it to you! Please allow up to 4 business days to receive tracking information for your order.
Orders over $75 are shipped FREE to Canada and the United States. Standard shipping on orders under $75 is $10. Orders to Europe and the rest of the world are subject to regional shipping rates. We are unable to ship to PO boxes.
Orders are shipped with via ground transportation. Standard delivery time is 1-7 business days in Canada and 2-7 business days in the USA.
Orders may be delayed due to discrepancies in payment or shipping information. Delivery time may be extended due to unforeseen circumstances such as weather conditions and/or high volume of packages.
Kyodan is not responsible for lost or stolen packages. Customers should contact the shipping provider in the case of a missing package.