Your order will be processed within 2 business days. We know you are excited to receive your purchase, and we are just as excited to get it to you! Please allow up to 4 business days to receive tracking information for your order.
Standard shipping fee is $12. Orders over $100 are shipped FREE to Canada and the United States. Shipping to Europe and the rest of the world is $40, for orders under $250. For orders over $250, shipping is $25. We are not responsible for additional duty charges, taxes and customs charges.
We are unable to ship to PO boxes.
Orders are shipped via ground transportation. Standard delivery time is 2-10 business days.
Orders may be delayed due to discrepancies in payment or shipping information. Delivery time may be extended due to unforeseen circumstances such as weather conditions and/or high volume of packages during peak season.
Kyodan is not responsible for lost or stolen packages. Customers should contact the shipping provider in the case of a missing package.